CharterBank provides its clients with reliable, user-friendly and free online banking service. This service allows you to access and manage your bank accounts from the comfort of your home, workplace or on the go. It can be accessed on mobile devices or laptop which is connected to the internet. Consider the simple instructions below to enroll, log in and reset your forgotten password.
FORGOTTEN PASSWORD/LOG ID?
If you are unable to access your CharterBank online banking account, kindly follow the guide below to retrieve your login credentials:
Step 1 – In the Online Banking Login Panel, click Forgot Password link
Step 2 – Enter your Phone Number and Username then click Send me a new password
A new password will be sent via text message.
Step 1 – In the password recovery page, click I forgot my username link
Step 2 – Enter your Email Address then click Send
Your Username will be emailed to you if your email is linked to your account.
HOW TO ENROLL
Any customer with an eligible account in CharterBank is suitable to enroll in online banking platform. Follow the steps below to sign up:
Step 1 – In the online banking Account Login panel, click Enroll link
Step 2 – Fill in the Secure Sign Up online form, review and accept the terms and conditions then click Complete Sign Up
After verification of your details, your account will be set up and be notified through a welcome email.
MANAGE CHARTERBANK ONLINE ACCOUNT
Enrolled users of CharterBank online banking service can:
- Transfer funds between eligible accounts
- Access account balances
- Review transaction history
- Access account e-statements
- Schedule recurring or future transfers
- Pay bills
- View images of cleared checks
Holiday Schedule for 2017 & 2018
These are the federal holidays of which the Federal Reserve Bank is closed.
CharterBank and other financial institutes are closed on the same holidays.
|New Year's Day||January 2||January 1|
|Martin Luther King Day||January 16||January 15|
|Presidents Day||February 20||February 19|
|Memorial Day||May 29||May 28|
|Independence Day||July 4||July 4|
|Labor Day||September 4||September 3|
|Columbus Day||October 9||October 8|
|Veterans Day||November 11||November 11|
|Thanksgiving Day||November 23||November 22|
|Christmas Day||December 25||December 25|