Online banking is one of the biggest ways Citizens Trust Bank customers manage their account(s). As an online banking user, you can use the bank’s online banking service to its full capacity. The following guide will help personal account holders access and enjoy the convenience of online banking service.
FORGOTTEN PASSWORD/LOG ID
Online users in Citizens Trust Bank can easily reset their forgotten online password through the following steps:
Step 1- In the homepage, click the Forgot Password link in the Online Banking section
Step 2- Please enter your Access ID, Last 4 Digits of Tax ID Number and your Email Address, then click Submit
You will receive password via your email.
HOW TO ENROLL
Only account holders in Citizens Trust Bank can enroll for the online banking service. If you need to enroll, follow these steps:
Step 1- In the homepage, click the Enroll link shown below to initiate the enrollment process
Step 2- Please provide the requested details to establish your identity, then click Submit
The online system after establishing your identity, it will take you through the remaining enrollment steps.
MANAGE CITIZENS TRUST BANK ONLINE ACCOUNT
Take a look at the online services offered by Citizens Trust Bank:
- Manage Your Accounts
- Set Up Alerts
- Make Payments
- Transfer money between accounts
- Pay virtually anyone without writing a check
- Turn off paper statements
- Set up Mobile Banking
Holiday Schedule for 2017 & 2018
These are the federal holidays of which the Federal Reserve Bank is closed.
Citizens Trust Bank and other financial institutes are closed on the same holidays.
|New Year's Day||January 2||January 1|
|Martin Luther King Day||January 16||January 15|
|Presidents Day||February 20||February 19|
|Memorial Day||May 29||May 28|
|Independence Day||July 4||July 4|
|Labor Day||September 4||September 3|
|Columbus Day||October 9||October 8|
|Veterans Day||November 11||November 11|
|Thanksgiving Day||November 23||November 22|
|Christmas Day||December 25||December 25|